Privacy Policy
Last Updated: 19th March 2025
Mettalex ("Mettalex," "we," "us," or "our") values your privacy. This Privacy policy explains how we collect, use, share, and protect your personal information when interacting with our websites, including www.mettalex.ai, beta.mettalex.ai, and any other websites or services we operate (collectively, the "Services").
1. OUR COLLECTION OF PERSONAL INFORMATION
We collect personal information concerning your visits to and use of the Service. This collection includes information you provide in connection with the Service, information from third parties, and information that is collected automatically, such as through cookies and other technologies.
Personal Information Collected from Individuals
Information We Collect We collect the following types of personal information:
Account Information: Email address and public blockchain address associated with your crypto wallet.
Transaction Data: Wallet addresses, token balances, transaction metadata, and details of token transfers.
Communications: Any information provided when you contact us via email, forms, or other communication channels.
Marketing Preferences: Email addresses collected for newsletters or updates (with opt-out options).
Usage Data: Automatically collected information, such as IP addresses, browser type, and site interactions.
Personal Information Automatically Collected
As is true of most digital platforms, we and our third-party providers may automatically collect personal information from an individual's device, browsing actions, and website usage patterns when visiting or interacting with our Services.
Personal Information from Third Parties
We also obtain personal information from third parties, which we often combine with personal information we collect automatically or directly from an individual. This may include:
Business Partners: Data from companies offering products and/or services on our platform.
Crypto Wallets: When you connect your crypto wallets such as MetaMask, Coinbase Wallet, ASI Wallet, or Keplr Wallet, we receive information such as your wallet address, crypto wallet types, and related transaction details.
Social Media or Third-Party Platforms: If you interact with our Services through social media (e.g., Twitter/X), we may receive information shared by that platform.
2. OUR USE OF PERSONAL INFORMATION
We may use the personal information we collect to:
Provide, maintain, and improve our Services.
Authenticate users and secure accounts.
Communicate with you, including responding to inquiries and sending service-related notices.
Send marketing and promotional materials (with opt-out options).
Conduct analytics and enhance user experience.
Comply with legal and regulatory obligations.
3. OUR DISCLOSURE OF PERSONAL INFORMATION
We disclose personal information in the following ways:
Public Blockchain: Your wallet address and transaction details are publicly visible due to the nature of blockchain technology.
Service Providers: With third-party vendors for analytics, advertising, and customer support.
Legal Compliance: We may disclose personal information to comply with applicable legal obligations or in response to regulatory requests.
With Your Consent: We may disclose personal information when you explicitly approve it.
4. CONTROL OVER YOUR INFORMATION
Marketing Preferences: You can stop receiving promotional emails by clicking the "unsubscribe" link in our communications.
Modifying or Deleting Information: While blockchain transactions cannot be modified, users may contact us to request modification or deletion of stored personal data.
5. CHILDREN'S PERSONAL INFORMATION
Our Services are not directed to, and we do not knowingly collect or solicit personal information from, individuals under the age of 16.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to personalize content, improve user experience, and analyze interactions. Users can manage their cookie preferences via browser settings.
7. COMPLIANCE WITH INTERNATIONAL DATA PROTECTION LAWS
Mettalex complies with applicable international data protection laws, including:
General Data Protection Regulation (GDPR) (EU)
California Consumer Privacy Act (CCPA) (U.S.)
Other relevant privacy regulations
Users may exercise their rights under these laws by contacting us.
8. UPDATES TO THIS PRIVACY NOTICE
We will update this Privacy Notice periodically. When changes are made, we will update the "Last Updated" date and notify users as necessary.
9. CONTACT INFORMATION
For any privacy-related questions or requests, please contact us at:
Email: info@mettalex.ai